Shipping Policy

1. Introduction

Gawakadcha.com (Powered by BharatLink Global Exports) operates as an online marketplace and uses third-party logistics partners to deliver rural, home-based food products and handmade goods.

2. Order Processing

• Once an order is confirmed, the seller begins preparation and packaging.

• Order processing may take 1–3 working days depending on the product type.

3. Shipping Method

• Deliveries are handled by third-party courier/logistics partners.

• Gawakadcha.com does not provide transportation services directly.

4. Delivery Timeline

• Estimated delivery within India: 1–2 working days

• International deliveries depend on destination country laws and customs clearance.

5. Shipping Charges

• Shipping charges depend on product weight, dimensions, delivery location, and courier rates.

• Applicable shipping charges will be displayed before order confirmation.

6. Cash on Delivery (COD)

• COD may be available only for selected pincodes.

• COD availability depends on courier partner policies.

7. Delivery Delays or Failure

The platform shall not be liable for delays or failed deliveries caused by:

• Weather conditions

• Natural disasters

• Customs clearance issues

• Courier partner delays

• Situations beyond reasonable control

8. Incorrect Address

If the customer provides an incorrect or incomplete address:

• Delivery may fail

• Re-shipping charges may apply

9. Order Tracking

Tracking details will be shared with customers once the order is shipped, wherever tracking is available.

10. International Shipping

For export orders, custom duties, import taxes, and additional destination charges shall be borne by the customer.

11. Policy Updates

Gawakadcha.com reserves the right to modify this Shipping Policy at any time. Continued use of the platform indicates acceptance of updated policy terms.